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Frequently asked questions

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Cardinal Steel Supply carries a full range of carbon, stainless, and aluminum beams, angles, channels, tubes, sheets, plates and more. At Cardinal Steel Supply Pro, you can view our inventory, add items to your cart, select a delivery date, and checkout in just a few easy steps!

Yes! You can either set up an account with us or you can pay online with a credit card.

Cardinal Steel Supply Pro's order tracking system updates every few minutes, allowing you to see the shipping and invoicing status of each order line with near real-time visibility.

Emails will be sent to your account and order details and updates will appear in your Cardinal Steel Pro account at each step of the process:  

 - When your order is received.

 - When your order has been confirmed by our team.

 - When your packing slip is created.

 - When your invoice is posted in our system 

Yes! Simply select the "customer pickup" delivery option during checkout.

If you experience any issues with the site, please call or email the Cardinal Sales Team for assistance.

  • You can manage your account details, save favorites, expedite your checkout, search your order and invoice history and more, all through your account dashboard.

There is a limit of 500 pieces per item. For larger purchases, please contact the Cardinal Sales Team to discuss pricing and delivery.

Cardinal Steel Supply Pro employs robust security measures to protect your personal information, including data encryption and secure data handling practices.
For any support needs, please reach out to the Cardinal Sales Team. If you have already placed an order, please have your sales order confirmation or associated email available.